Account & Payments

Reward Points

• How do Havana House reward points work?

Payments

• When will I be charged
• Why was my payment declined?
• What payment methods do you accept?

Account

• Do I need to be a certain age to order?
• Can I check out without an account?
• How do I resent my password?
• I cannot Log in to my account
• How do I create an account?